Article Summary: Originally published in 2017, this post explains a core Booking.com financial rule: If a guest cancels a non-refundable booking and you keep the fee, that fee is subject to commission. In 2026, this policy is strictly enforced, making diligent extranet management the best way to protect your margins. The Policy: What You Need…
Article Summary: Originally published in 2018, this guide remains a vital resource for independent hosts. Failing to correctly report invalid cards or no-shows results in “phantom commissions”—paying Booking.com for revenue you never actually received. Download: The Monthly OTA Housekeeping Checklist The Core Rule: Why You Are Being Charged Since 2018, Booking.com has charged commission on…
Article Summary: Originally published in 2017, this post tracks the beginning of the Competition and Markets Authority’s (CMA) major shift toward online booking transparency. In 2026, these principles are no longer just “suggestions”—they are enforced by the DMCC Act with significant penalties for non-compliance. Part 1: The Original 2017 Announcement The following text is preserved…
